• Reduce upfront costs or keep ongoing costs consistent
• Increase availability and accessibility to your key systems
• Take away the hassle of managing internal server infrastructure, applications and backups
• Seamless integration with other systems reducing duplication and inaccuracy of critical information including contacts and invoices
• Always receive the latest upgrades with minimal impact on your business
• Try the solution before you buy it

How AlphaSys can help

Through our extensive experience in working with leading Web 2.0 applications, AlphaSys can recommend the best combination of software to streamline your operations so you can focus on growing your business and satisfying your clients.

Our services include:

• Business assessment and advice
• Migration, setting up of business rules, training and support for usage of new systems
• Project management
• Customisation of forms, pages and reports
• Development and implementation of tools to integrate software (when not already available)

Software We Work With

Google Apps (email and collaboration)
Salesforce (CRM)
Microsoft Dynamics (CRM)
Microsoft Sharepoint (eollaboration)
Saasu (accounting)
Xero (accounting)
WorkflowMAX (job and time management)
Zendesk (helpdesk)
CapsuleCRM (CRM)
SugarCRM (CRM)
VoltCRM (CRM)
Zimbra (email)
Jira (issue tracking)
Confluence (collaboration)

… and many more.

Contact us and find out more about how AlphaSys can help your organisation.

• Affordable for small to medium sized businesses
• Alignment of solutions to business needs
• Regular communication with no surprises

How AlphaSys can help

We offer a variety of services to help you maximise how technology is used in your organisation. Whether you need assistance on a regular (SLA), project or “as needed” basis, we can tailor a package to suit your requirements and budget.

With AlphaSys, you will get:

• Your own IT manager
  Fixing computers is only a small part of IT management. You are assigned your own “IT manager” to work with your key responsible parties and help take charge over your IT so you can focus on running your business. Your assigned manager will ensure all your needs and issues are resolved in a timely and effective manner.
• Quick response time
  When critical technology and services become unavailable, we know that this means loss productivity for your business. AlphaSys has a dedicated helpdesk line and mobile support staff to keep you informed of progress at all times, and ensure you get back up and running fast.
• Technically strong support team
  You know that with AlphaSys, your IT will be implemented and managed the way it should be. We will reduce your IT issues and can resolve them quickly. Also know the latest and the best.
• Regular IT updates
  Fixing computers is only a small part of IT management. You are assigned your own “IT manager” to work with your key responsible parties and help take charge over your IT so you can focus on running your business. Your assigned manager will ensure all your needs and issues are resolved in a timely and effective manner.

Services Directory

• IT support and management
• Application support
  + Microsoft Windows Server
  + Microsoft Exchange
  + Microsoft Sharepoint
  + Microsoft Dynamics CRM
  + Linux Operating System
  + Asterisk Phone Server
  + Zimbra Email Server
  + Alfresco Document Management
  + SugarCRM and vTigerCRM
• Phone system implementations
• Physical and virtual server hosting
• Network monitoring
• Local and remote backups
• IT audit
• Business continuity and recovery planning

Contact us and find out more about how AlphaSys can help your organisation.

AlphaSys has experience in a wide range of web developments, especially in the use of open source technologies customized to meet business needs. Web Applications is key to reaching customers and a larger potential base, while cutting overheads and operating costs. When integrated into your CRM and accounting package, your website can become a powerful tool to drive marketing efforts and process efficiencies.

Our solutions include:

• Web development
• Web design
• Web hosting
• Content Management Systems (CMS)
• E-commerce management
• Application integration

Application Development

AlphaSys provides more than “just a website”, with years of experience developing complex web based applications. We have previously developed the following types of applications:

• Customer Relationship Management Applications (CRM)
• Point of Sale Applications (POS)
• E-commerce Applications
• Integration of web based applications with other systems
• Custom portals and Content Management Systems (CMS)
• Industry specific applications
• Mobile and road warrior applications
• Widgets

Contact us and find out more about how AlphaSys can help your organisation.

AnyArt

URL: http://www.anyart.nl
Type of Project: Web Development
Technology Used: PHP, Smarty
Description

The AnyArt website is an online art gallery to facilitate rental of art works from various different artist.

The AnyArt website has a complex web based administration interface to allow tracking of inventories, customer relations, and rental management.

In recent times, a number of clients have requested assistance with moving IT equipment and establishing core technology services (including phone, email and Internet) in their new offices. As part of these relocations, AlphaSys has established strong processes to ensure that:

• Transitions are performed in line with your timelines and requirements
• Critical services are operational with minimal downtime
• Opportunities for potential cost savings and efficiency gains are investigated
• There is strong communication between all stakeholders throughout the project




For more information, including a case study, please click here to download our e-brochure.

Existing Customer

Please login below to manage your support requests tickets

Alternatively you can gain support by calling us on +61 2 9016 4449 or by email on support@alphasys.com.au

If you don’t have a support arrangement please contact us on +61 2 9016 4449 or by email on sales@alphasys.com.au

AlphaSys Pty Ltd is a vibrant and growing information technology (IT) and web solutions provider. We were founded in 2004 with a focus on being a truly customer centric IT service provider for small to medium sized businesses. While many IT companies were established and offered strong technical skills, they were unable to operate as a business partner and provide what we deemed as true customer service.

In order to address this gap in the market and be known as being “more than an IT service provider”, AlphaSys has firmly entrenched the following core values within our team:

• Be proactive and think ahead
  While timely and effective responses to IT issues are requests are critical to all businesses, we must always look for opportunities to help our clients grow their business, increase system availability, improve efficiency and manage their risk. It is also important to anticipate the impact of work performed and clearly communicate potential concerns to the client.
• Be a trusted technology partner
  Relationships require effort and can only succeed on the basis of trust, honesty, integrity, and communication. Therefore we must deliver high quality service, communicate regularly with our clients, meet (or exceed) client expectations and tell them what they need to hear.
• Have business awareness
  Most businesses are not able to afford every item on an IT department “wish list”. We must understand our clients, their goals, their strategy and tailor solutions to meet their exact needs.
• Business management have little time for IT issues or technical jargon
  Ensure our clients have the right information with sufficient detail in a timely manner. Combined with insightful advice based on our understanding of their business, management will be enabled to make strategic IT and business decisions that are best for their organisation.

Through the above, we have become a trusted and respected long-term technology partner for a number of Sydney based and Australia-wide organisations. We have also added new offerings to meet varying client needs including open source solutions and web services.

We look forward to discussing how we can help you with your organisation’s IT and web needs and hope for the opportunity to work with you in moving your business forward.

Please don’t hesitate to call one of our sales representatives on +61 2 9016 4449 or email us on sales@alphasys.com.au.